Privacy Policy
Last Updated: October 7, 2026
Plumbing MD (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit plumbingmdsa.com, contact us, or request our services.
Information We Collect
We collect information you voluntarily provide when you complete a contact form, request a quote, communicate through our website’s chat feature, or contact us by phone or email. This may include your name, email address, telephone number, service address, and details about your plumbing needs.
Our website and its service providers may also collect technical information, such as your IP address, browser type, device information, pages visited, and the date and time of your visit.
How We Use Your Information
We may use your information to:
- Respond to questions and service requests.
- Prepare quotes and coordinate plumbing services.
- Communicate about appointments and customer support.
- Operate, maintain, and improve our website.
- Protect against fraud, misuse, and security incidents.
- Meet applicable legal obligations.
How We Share Information
We may share information with service providers that help us operate our website, manage communications, and provide customer support or plumbing services, as needed for those purposes.
We may also disclose information when required by law or necessary to protect the rights, property, or safety of Plumbing MD, our customers, or others. The additional restrictions below apply to mobile information and text messaging consent.
Mobile Information and Text Messaging Privacy
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookies and Website Technologies
Our website may use cookies and similar technologies to support website functionality and understand how visitors use the site. These technologies may collect information about your device and browsing activity.
You can manage cookies through your browser settings and any cookie preferences available on our website. Disabling certain cookies may affect website functionality.
Contact Forms and Chat
Information you submit through contact forms or chat may be processed by the providers supporting those features so we can respond to your request. Please do not submit payment card details, passwords, or other sensitive information through these features.
Data Security and Retention
We use reasonable safeguards designed to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure.
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including providing services, maintaining business records, resolving disputes, and meeting legal obligations.
Your Privacy Choices
You may contact us to request access to, correction of, or deletion of personal information you have provided. We will respond as required by applicable law. We may need to verify your identity, and some information may need to be retained for legal or legitimate business purposes.
You may choose not to provide personal information, although this may limit our ability to respond to your request or provide services.
Third-Party Links
Our website may contain links to third-party websites, including social media platforms. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing personal information.
Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or applicable requirements. Updates will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact:
Plumbing MD
Phone: (210) 569-2184
Email: plumbingmdservice@gmail.com
Serving San Antonio, TX, and surrounding communities
